
Common Questions
Is this Original?
Yes. Everything we sell is 100% authentic and sourced directly from trusted UK and IT suppliers. No fakes, no funny business!
If you want extra reassurance, check our social media: We post our products, arrivals and behind-the-scenes updates so you can see exactly how we operate!
When is the expiry date?
Most of our beauty products have the PAO (Period After Opening) symbol which is usually 12M or 24M.
As for our food supplements, each product has a unique expiration date, but rest assured, none are close to expiry.
If by any chance you find any issue with our product please don't hesitate to contact us.
How fast is the delivery?
We ship straight from our PH warehouse in Caloocan City.
We process orders within 2 days and hand them to our couriers, who normally deliver nationwide within a few days.
Can I request a specific variant or product?
We accept special orders!
If the item is available in our EU locations, we’ll get it for you as soon as possible.
Feel free to message us for more details.
I have received less or wrong product, what can I do?
Just send us a message with photos of the item you received.
We’ll review it and get back to you ASAP with a refund, replacement, or whatever solution we agree on!